Help Center

Troubleshooting

  • What should I do if something fails?

    CogniFit's software is based on patented technology. The platform is completely online, which makes it simple ...

    Dec 04, 2017 09:26AM EST
  • What are the system requirements?

    Please find below the recommended minimum hardware and software requirements to use CogniFit. Or click here to...

    Oct 18, 2017 02:37AM EDT
  • Installing and updating Adobe Flash Player

    To be able to launch your training and play the different tasks, you need to have a compatible version of Adob...

    Apr 05, 2017 10:44AM EDT
  • Why the games do not launch even though Adobe Flash Player is installe...

    CogniFit uses Flash for some of the brain games, training programs, and cognitive assessments. If you already ...

    Dec 04, 2017 09:28AM EST
  • I can't log in

    Before attempting to log in, you need to make sure you have already created an account and signed up for Cogni...

    Jul 07, 2017 12:02PM EDT
  • I forgot my password

    First, make sure you have previously created an account on CogniFit. Also, if you registered using your Facebo...

    Jul 07, 2017 12:15PM EDT
  • How to change your password?

    You can change your password at any time. After logging into your account, follow the steps below. 1. Go to A...

    Jul 07, 2017 12:21PM EDT
  • Facebook Social Network Connection

    CogniFit supports Facebook social network integration by letting you signup using your Facebook account, share...

    Aug 16, 2017 11:59AM EDT
  • English and American Language

    Currently, only the American accent is available in the English version of the product. Keep in mind that trai...

    Dec 04, 2017 09:25AM EST
  • How to unblock games on Chrome

    If you see the message "The Flash plug-in is not allowed" it means that the Google Chrome browser prevents Ado...

    Aug 16, 2017 11:29AM EDT