Help Center

Troubleshooting

  • Why the games do not launch?

    If the assessment, training or simply any games do not launch, please read these articles first: - System requ...

    May 05, 2014 05:50PM EDT
  • What are the system requirements?

    Please find below the recommended minimum hardware and software requirements to use CogniFit. Or click here to...

    Aug 03, 2017 06:32AM EDT
  • Installing and updating Adobe Flash Player

    To be able to launch your training and play the different tasks, you need to have a compatible version of Adob...

    Apr 05, 2017 10:44AM EDT
  • Why the games do not launch even though Adobe Flash Player is installe...

    If the assessment, training or simply any games do not launch whereas Adobe Flash Player is already installed,...

    Sep 11, 2014 11:34AM EDT
  • I can't log in

    Before attempting to log in, you need to make sure you have already created an account and signed up for Cogni...

    Jul 07, 2017 12:02PM EDT
  • I forgot my password

    First, make sure you have previously created an account on CogniFit. Also, if you registered using your Facebo...

    Jul 07, 2017 12:15PM EDT
  • How to change your password?

    You can change your password at any time. After logging into your account, follow the steps below. 1. Go to A...

    Jul 07, 2017 12:21PM EDT
  • Facebook Social Network Connection

    CogniFit supports Facebook social network integration by letting you signup using your Facebook account, share...

    Aug 16, 2017 11:59AM EDT
  • Remove my profile picture

    You can remove your profile easily and in just a few steps. 1) Go to Account Settings by hovering over the me...

    Aug 16, 2017 07:09AM EDT
  • English and American accent

    Currently, only the American accent is available in the English version of the product. Keep in mind that trai...

    Nov 12, 2012 08:52PM EST