Help Center

Troubleshooting

  • Why the games do not launch?

    If the assessment, training or simply any games do not launch, please read these articles first: - System requ...

    May 05, 2014 05:50PM EDT
  • What are the system requirements?

    Please find below the recommended minimum hardware and software requirements to use CogniFit. Or click here to...

    Nov 30, 2016 07:24AM EST
  • Installing and updating Adobe Flash Player

    To be able to launch your training and play the different tasks, you need to have a compatible version of Adob...

    Aug 20, 2015 09:48AM EDT
  • Why the games do not launch even though Adobe Flash Player is installe...

    If the assessment, training or simply any games do not launch whereas Adobe Flash Player is already installed,...

    Sep 11, 2014 11:34AM EDT
  • I can't log in

    Before attempting to log in, you need to make sure you have already created an account and signed up for Cogni...

    Mar 30, 2015 11:57AM EDT
  • I forgot my password

    First, make sure you have previously created an account on CogniFit. Also if you registered using your Faceboo...

    Mar 09, 2016 12:19PM EST
  • How to change your password?

    You can change your password at any time. Simply follow these steps: 1. Access your account settings page by ...

    May 06, 2014 11:48AM EDT
  • Facebook social network connection

    CogniFit supports Facebook social network integration by letting you signup using your Facebook account, share...

    May 06, 2014 12:32PM EDT
  • Remove my profile picture

    To remove your profile picture, you can follow these steps: 1. Access your account settings page by hovering ...

    Jun 04, 2014 12:51PM EDT
  • English and American accent

    Currently, only the American accent is available in the English version of the product. Keep in mind that trai...

    Nov 12, 2012 08:52PM EST