COGNIFIT FOR RESEARCHERS

Where can I see a participant’s results and download their data?

You can access the results of your study participants in the “Manage Participants” section of your research account.  Clicking on a participant’s name will take you to their profile page, where you can:  Note: If you are interested in downloading your research data (the Raw Data of the participants: Assessment Variable Values and Questionnaire results, Skill Results, Adherence […]

TROUBLESHOOTING

I can’t log in

Before trying to log in, you need to make sure you have previously created and configured your CogniFit account (click here to see how to sign up for CogniFit).  1. How to login? 1.1 If you are using a computer To log in, you have to click on the Login button in the upper right corner of the CogniFit home page.  […]

TROUBLESHOOTING

I forgot my password

Please ensure you have previously created an account on CogniFit. Please note if you registered using your Apple, Google, Facebook or Twitter account, this article does not apply.  If you try to log in onto CogniFit using your Apple, Google, Facebook or Twitter account, make sure you use the correct Apple, Google, Facebook or Twitter login information. If you forgot your Apple, […]

MOBILE APPS

How to restore my in-app purchase

If you have purchased a subscription to CogniFit through our iOS or Android app and are unable to view the purchase, you will need to restore that purchase through the following steps:  1. Log in to your account in the CogniFit app.  2. Go to the subscription payment page, following section 2 of this article. 3. On the […]

MOBILE APPS

Is CogniFit available on Mobile?

You can use the CogniFit app on iOS and Android mobile devices that meet the minimum technical requirements recommended for using our platform.  To download the app for your iOS device (iPhone, iPad) from the App Store click on this link. The app for Android devices is available on Google Play through this link. To […]