TROUBLESHOOTING

I can’t log in

Before trying to log in, you need to make sure you have previously created and configured your CogniFit account (click here to see how to sign up for CogniFit).  1. How to login? 1.1 If you are using a computer To log in, you have to click on the Login button in the upper right corner of the CogniFit home page.  […]

TROUBLESHOOTING

I forgot my password

Please ensure you have previously created an account on CogniFit. Please note if you registered using your Apple, Google, Facebook or Twitter account, this article does not apply.  If you try to log in onto CogniFit using your Apple, Google, Facebook or Twitter account, make sure you use the correct Apple, Google, Facebook or Twitter login information. If you forgot your Apple, […]

TROUBLESHOOTING

How to change your password?

To change your password you need to be able to login to your account, otherwise you need to reset the password.  1. If you are using a computer  1.1 To get started, log into your account and click on the Menu icon in the top right corner and select from the drop-down menu Account Settings  1.2 Scroll to the end of […]

TROUBLESHOOTING

Facebook Social Network Connection

CogniFit supports Facebook social network integration by letting you signup using your Facebook account. 1. Register for CogniFit using Facebook account When you register for CogniFit can simply use your Facebook account instead of completing the whole registration form. Learn more in the How to sign up for CogniFit article. 2. Connect your CogniFit account to your Facebook account […]

TROUBLESHOOTING

What should I do if something fails?

CogniFit’s software is based on patented technology. The platform is completely online, which makes it simple to use and easy to improve.  However, there is a possibility of running into issues as you use CogniFit. If you have any problems when taking an assessment or completing your daily brain training session, see the following suggestions:  […]

TROUBLESHOOTING

English and American Language

Currently, only the American accent is available in the English version of the product. Keep in mind that training with an accent that you are not familiar with, might be good for your overall training as it will force you to be more focused and concentrated on the task. We are sorry for the inconvenience […]

GETTING STARTED MOBILE APPS TROUBLESHOOTING

What are the system requirements?

Please find below the recommended minimum hardware and software requirements to use CogniFit. Or click here to see if your computer meets the CogniFit recommended specs. Windows  – Operating System: Windows 10 (or higher)– CPU: 2.33GHz 32-bit (x86) 64-bit (x64) processor (or better)– Web Browser: Microsoft Edge 85, Google Chrome 85, Mozilla Firefox 79, or Opera 71 […]