CogniFit’s software is based on patented technology. The platform is completely online, which makes it simple to use and easy to improve.
However, there is a possibility of running into issues as you use CogniFit. If you have any problems when taking an assessment or completing your daily brain training session, see the following suggestions:
- Consult the System requirements. It’s possible that the device that you’re using isn’t compatible with CogniFit.
- Clear the cache on your web browser. Clearing the cache will be different on each web browser. Click here for Mac. Click here for Windows
- Reload the page. After reloading, you should be able to pick up where you left off.
- Try to use Google Chrome, as it has the plug-ins built in and may cause fewer problems.
Finally, please send the support team a detailed description of the problem you’re having and a screenshot of the issue to support@cognifit.com